الفهرس | Only 14 pages are availabe for public view |
Abstract SUMMARY Nurses form the largest human resource element of the health care systems and hence have a major role in providing high quality care to patients. Performance appraisal is a formal process in organizations that, based on objective tasks with mental elements, compares performance and expected performance. Fair appraisals can lead to increased motivation, job satisfaction, and overall performance among nurses, which is vital for providing high- quality patient care and retaining a skilled nursing workforce. Healthcare organizations should prioritize the development and implementation of fair and transparent performance appraisal processes to support their nursing staff and achieve better outcomes. Motivation plays a very important role in any organization that leads to an increase the productivity and performance of the nurse. AIM OF THE STUDY: This study aims to determine the relationship between fairness of performance appraisal and nurses’ work motivation at Kafr El- Dawar General Hospital. Research design: A descriptive, correlational research design was used to conduct this study. Setting of the study: This study was conducted in all inpatient units (medical and surgical) and Intensive Care Units (ICU) at Kafr El-Dawar General hospital (N=22), which is affiliated to Ministry of Health and Population. The hospital is the second largest hospital at El-Beheira Governorate, with bed capacity (278). It is classified as Summary 82 follows : (1) medical units (n=7): medical, coronary, pediatrics, hematemesis, obstetrics and gynecology, burn and urology units; (2)surgical units (n=6): general surgery (A and B), orthopedics, ear, nose and throat, neuro-surgery and vascular units; lastly, (3) ICUs (n=9): general, pediatrics, neonatal, neuro- surgery, coronary care unit, dialysis, toxicology, eclampsia and burn ICU. Subjects of the study: All staff nurses, who were working in the previously mentioned settings and who were available at the time of data collection, with at Least one year of experience, were included in the study (N=280). Tools of the study: Tool (I): Perception of Fairness Performance Appraisal Questionnaire (PFPA): It was developed by Prather (17), in 2010, to assess nurse’s perception of fairness of performance appraisal. It consists of 45 items classified into seven dimensions, namely: (1) manager effectiveness (13-item); (2) perceived nurse- manager relationship (7-item); (3) in-group/out-group status (4-item); (4) frequency and quality of feedback given to nurses (8- item); (5) clear expectations and goals (7-item); (6) fair pay and rewards (3-item); and finally, (7) perception of fairness (3-item). Responses was measured on a 5-point Likert scale ranging from (5) strongly agree to (1) strongly disagree. Tool (II): Assessment of Motivational Level of the Nurse’s: This tool was developed by Saunders et al. (143), to assess effect of motivation factors. It consists of 23 items classified in two dimensions, namely: (1) extrinsic motivation (12-item) and intrinsic motivation (11- item). Responses will be measured on a 5-point Likert scale ranging from Summary 83 (1) strongly disagree to (5) strongly agree. In addition, demographic data sheet was developed by the researcher, and included the following items such as: age, working unit, gender, educational qualification, years of nursing experience, years of unit experience and marital status. II. Methods 1. An official permission was obtained from the Dean Faculty of Nursing, Damanhour University, and the responsible authorities of the study settings after explanation of the purpose of the study. 2. The two tools were translated into Arabic and will be tested for its content validity by five experts in the field of the study. Accordingly, the necessary modification was done. (Jury committee). 3. The two tools was tested for its reliability, using Cronbach’s alpha coefficient test performance appraisal questionnaire, α (=0.932) and assessment of motivational level of the nurse’s, α (=0.881); which indicating good reliability. 4. A pilot study for the questionnaires was carried out on (10%) of total sample size staff nurses (n=28), who was not included in the study sample; in order to check and to ensure the clarity and feasibility of the tool and to identify obstacles and problems that encountered during data collection. Then, any necessary modification was done. 5. Data was collected from the identified subjects, by the researcher through Summary 84 hand-delivered questionnaire after meeting with each staff nurse at their study settings. Each nurse take (20) minutes to fill the tow tool. Data collection took three months from the beginning of September, 2021 to the end of December 2021. 6. Data obtained was analyzed using the appropriate statistical tests. Ethical considerations: - The research approval was obtained from the ethical committee at the Faculty of Nursing - Damanhour University, prior to the start of the study. - An informed written consent was obtained from the study subjects after explanation of the aim of the study. - Privacy and right to refuse to participate or withdraw from the study were assured during the study. - Confidentiality and anonymity regarding data collected were maintained. RESULTS 1. All fairness performance appraisal subscales, namely: manager effectiveness, perceived nurse-manager relationship, in-group/out-group status, frequency and quality of feedback given to nurses, clear expectations and goals, fair pay and rewards and perception of fairness got moderate score. 2. Above two thirds of nurses had moderate score level of total fairness performance appraisal. 3. More than half of staff nurses got moderate score of total work motivation. The highest dimensions were intrinsic motivation and extrinsic motivation which got moderate score. Summary 85 4. There was highly statistically significant relationship between all dimensions of fairness performance appraisal and all dimensions of work motivation 5. There was high significant relationship between all dimensions of fairness performance appraisal and all dimensions of work motivation. 6. There were highly statistically significant relationships between all dimensions of work motivation. 7. There were highly statistically significant relationships between total fairness performance appraisal and age, working unit, educational qualification years of nursing and unit experiences and marital status. 8. There was highly statistically significant relationships between total fairness performance appraisal and age, working unit, educational qualification years of nursing and unit experiences and marital status. 9. There was positive highly statistically significant correlation between total staff nurses’ perceptions of total fairness performance appraisal and its entire dimension and total work motivation and all its dimension, and their work motivation. 10. It was found that approximately 0.98.8% of the explained variance of intrinsic motivation and extrinsic motivation is related to nurses’ fairness performance appraisal, where the model is significant. However, coefficients table of regression analysis has displayed that only the variables of Predictors (Constant) Intrinsic motivation, years of nursing experience, years of unit experience, age (years), and extrinsic motivation. CONCLUSION AND RECOMMENDATIONS CONCLUSION The result of the present study concluded that there was highly statistically significant positive correlation between total staff nurses’ perceptions of total fairness performance appraisal and total work motivation working at Kafr-ElDawar Summary 86 General Hospital In addition to that, the majority of study subjects perceived moderate mean percent scores for fairness performance appraisal and total work motivation and all its dimensions. Based on the findings of the present study, the following recommendations are suggested: The hospital administrators should: 1. Understand that performance appraisal systems with varied characteristics and high-priced tags are not always effective certain features engineered together will make an effective performance appraisal system. 2. Demonstrate effective performance appraisal systems are designed to be economical and less time-consuming to get maximum benefits. 3. Apply systematic performance appraisal procedures and processes to assess and evaluate individual nurses ‘performance and productivity. 4. Make strategic decisions, furnishes data according to the goal that serves the purpose of performance appraisal and succession planning. Accurate data and insights ensure a fair and transparent performance appraisal system that earns the trust of nurses. 5. Motivate the nurses to work effectively by providing recognition and rewards such as promotion, pay awards, bonuses, or delay of promotion, based on their performance. Head nurses should: 1. Place the right staff nurses for the right jobs, depending on skills. 2. Provide staff feedback and discuss about performance appraisal for them, identify key issues and avoid surprises. 3. Encourage sharing knowledge and training programs Summary 87 4. Arrange between staff and immediate superior to exchange feedback, helps the organization to learn about the problems and difficulties the staff facing and discover suitable training needs. 5. Motivate the nurses satisfying the higher-level human needs and moral needs in an integrated manner as participation in decision-making, which is an indicator to distinctive democratic management, and through this participation, members in the group can solve problems and perform activities related to decision-making in the organization, and their participation directly affect the work field Nurses should: 1. Participate in different organizational committees, to share in making decisions and knowledge. 2. Follow up performance appraisal and know mistakes. Further studies to be conducted: -Investigate the effects of staff nurses’ perceptions of total fairness performance appraisal and total work motivation. -Investigate factors affecting total fairness performance appraisal. |