الفهرس 
Promoting health information system in guiding decisions for improving performance : An Intervention study in research institute of ophthalmology
ABSTRACTOnly 14 pages are availabe for public view
 |  | from | 213 |  |  |
| | | from | 213 | | |
Abstract
Management Information System (MIS) is pivotal source of evidence based information for timely decision making for improving performance in different health facilities. Having specific set of indicators and indices is crucial for supporting the role MIS. Research Institute of Ophthalmology (RIO) is an eminent organization that dedicates health services and clinical research. Despite having extensive computerized data, the MIS has shortcomings to issue information that could help decision making. Objectives: Design and testing a platform of key performance indicators and indices (KPIs &Indices) that emphasis on achievements, and the needed capacity of improvement. Methods: An operations research study was designed to work on the MIS computerized data for the year July 2017- June 2018 in RIO. The available MIS data were submitted to reform to cover parameters in service delivery and corresponding indicators and indices. The data were grouped into 5 themes: human resources, outpatient, inpatient, surgical operations and revenue. The total performance indicators were 19 indicators that deployed to five specific indices and total performance index and applied to the six teams of RIO. Policy briefs were deliberated to illustrate achievements and recommendations for subsequent improvements. Results: Throughout one year RIO six teams of ophthalmologists (n=222) provided services: outpatient (n=116043), inpatient n=8081), Surgical operations (n=9174), Total revenue for the same year was LE 5,785,379 from surgical operations and LE 7,983,655 from other medical services. Teams 2, 1 and 6 were the top teams in the total performance index which is composed of 19 performance indicators. Team 3 had problems with revenue index, Team 4 had plunges in outpatient index, and team 5 had limitations in the inpatient index.
Conclusion: The study provided a model for upgrading the performance of the MIS in health organizations. Having key performance indicators and indices, allowed for documenting successful models of efficient service delivery, and examples of limitations for further support and interventions.