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العنوان
First line nurse managers emotional intelligence and its relation to organizational citizenship behaviors as perceived by staff nurses at an oncology hospital in Cairo Governorate /
الناشر
Amany Taha Ahmed ,
المؤلف
Amany Taha Ahmed
هيئة الاعداد
باحث / Amany Taha Ahmed
مشرف / Fatma A. Abed
مشرف / Magda Abdelhamid
مشرف / mona alshasly
تاريخ النشر
2017
عدد الصفحات
113 Leaves ;
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
القيادة والإدارة
تاريخ الإجازة
26/8/2018
مكان الإجازة
جامعة القاهرة - كلية التمريض - Nursing Services Administration
الفهرس
Only 14 pages are availabe for public view

from 146

from 146

Abstract

Back ground: Emotional intelligence is the capacity of individuals to recognize their own feelings and those of others, for motivating themselves, and for managing emotions well in themselves and in their relationships. Organizational citizenship behaviors are including some behaviors which are not imposed or stated in the job description of an employee. This study aimed to assess the first line nurse managers, emotional intelligence and its relation to organizational citizenship behaviors as perceived by staff nurses. A descriptive correlational design was utilized in conducting the study. This study was conducted at an oncology hospital Cairo governorate. Convenience sample of 100 male and female nurses who met the inclusion criteria. Three tools were utilized, demographic data sheet, self -Administered emotional intelligence questionnaire Contain sheet measure the organizational citizenship behaviors as perceived by staff nurses. The finding revealed that there was significant correlation between emotional intelligence and general organizational citizenship behavior. The study recommended that the hospital should plan and implement educational sessions for the nurses and head nurse to update the knowledge, skills and performance and providing guidance, raising nurses’ awareness regarding importance of demonstrating organizational citizenship behaviors