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العنوان
Relation between Workplace Violence among Staff Nurses and Their
Self-Esteem/
المؤلف
Awad, Mohamed Ragab
هيئة الاعداد
باحث / Mohamed Ragab Awad
مشرف / Hemat AbdElazem Mostafa
مشرف / Heba Ali Hassan
مشرف / Hemat AbdElazem Mostafa
تاريخ النشر
2022
عدد الصفحات
187 p. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
القيادة والإدارة
تاريخ الإجازة
1/12/2022
مكان الإجازة
جامعة عين شمس - كلية التمريض - القيادة و الادراة
الفهرس
Only 14 pages are availabe for public view

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from 187

Abstract

Workplace violence is considered as one of the important factors leading to termination of employment and job dissatisfaction in medical personnel and has a large effect on the quality of services, patients’ satisfaction, and efficacy and efficiency of personnel performance. An overview of databases shows that WPV in medical centers is not specific to a certain community or setting. Also, 70%-80% of physicians, nurses, experience one or more instances of violence yearly (Mitchell, 2021).
Nurses, due to their responsibilities, receive the highest rate of violent attacks in health care Centers and are roughly 3 times more likely to be exposed to workplace violence than the employees working in other occupations. In addition, they are more exposed to verbal, emotional, physical, and even sexual abuse. Based on the Occupational Safety and Health Administration (OSHA), 80% of serious violence in health centers occurs due to nurses’ interactions with patients. Also, Nurses’ direct contact with patients and their families perhaps is one of the reasons why they are mostly abused (Shi et al., 2020).
Self-esteem is a vital part of the human cognitive process in that the individual is always trying to maintain their self-esteem (high or low), which thus affects how the person will behave and feel. Violence too is used as a self-regulating process that helps to maintain the perpetrator’s self-esteem. Individuals who have a very high self-esteem are more prone to aggressive behavior” like violence and harassment. Low self-esteem can lead to aggression in the form of violence (Arand, 2019).
Subjects and Methods: The current study aimed to assessing relation between workplace violence among staff nurses and their self-esteem through assessing workplace violence among staff nurses, assessing staff nurses’ self-esteem level and assessing relation between workplace violence among staff nurses and their self-esteem. Research design: Descriptive, co-relational design was followed in carrying out this study. Setting: the study was conducted at Al-Nabawy Al-Mohandis General Hospital affiliated to ministry of health which is located in El fayoum governorate. Subjects of the study: the subjects of this study consist of a convenient sample of (100) staff nurses who are working in critical care units in the above-mentioned setting, taken after fulfilling the inclusion criteria which is they had Period of experience more than one year in the above-mentioned setting.
Tools of data collection: data for this study was collected by using two tools namely; Workplace violence questionnaire including: socio-demographic characteristics and Workplace violence questionnaire, self-esteem inventory sheet.
 The present study result presented that, he most experienced violence type among studied staff nurses was upon the bulling (46%), followed by verbal violence (35%) and sexual violence (32%). On the other hand, racial harassment was the least type experienced among studied staff nurses (19%).
 The study result showed 39% of the studied nurses had low exposure to workplace violence and 29% had low exposure to workplace violence while, 32% of them had moderate exposure to workplace violence
 The study findings indicated that, patient relatives had the highest percentages to cause workplace violence followed by patients’ relatives
 Also indicated that, 79% from studied staff nurses had a highest perception regarding total self –esteem.
 Additionally, there is no relation between Workplace violence and self –esteem among studied staff nurses
Less than half of the studied staff nurses exposed to bulling, followed by more than one third of them exposed to verbal violence and one third of them exposed to sexual violence. On the other hand, less than one fifth of them exposed to racial harassment, patient relatives had the highest percentages to cause workplace violence. Most of the studied staff nurses had a highest perception regarding total self–esteem. Additionally, there were positive statistically significant correlations among all dimensions of workplace violence. Moreover, there were no relation between workplace violence and self–esteem among studied staff nurses.

Recommendations
• Workplace policies and procedures are needed that focus on the security, reporting and surveillance to prevent and manage violence.
• Raising and adopting awareness and violence in health care settings, and academic settings, as a requirement for workplace safety.
• Educational seminars for nurses are recommended that focus on communication techniques and stress or conflict resolution to effectively manage psychological violence in the workplace.
• Eliminate institutional barriers for a safe work environment by supporting a culture of open communication and reporting among nursing staff, regarding violence in the workplace.
• Conduct a mandatory incident reporting system, review of security teams’ responsibilities, and incident follow-up by management.
• Nurses exposed to workplace violence must receive a comprehensive treatment and support after violent attack.
• Conduct training programs for nursing personnel regarding violence and coping strategies to deal with workplace violence
• Nurse Manager must be able to lead effectively and provide a working environment where nursing staff are satisfied and have a sense of fulfillment in their job.
• Conduct further researches on strategies that enhance culture of reporting violence in health care setting
• Establishing a training program for nurses on how to interactive with aggressive patients and their relatives
• Establishing clear procedures for reporting incidents of violence and encouraging personnel to report cases of violence
• Conducting programs for empowering, advocating and support nurses to improve their self-esteem and enhance their image in community.
• Conduct further studies regarding techniques and strategies of stress and conflict resolution to effectively manage psychological violence in the workplace.