الفهرس 
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Abstract
This socio-pragmatic study examines how Colloquial Cairene Arabic (CCA) speakers respond to griping employing the six categories of responses suggested by Boxer (1993a, 2010) against many variables. The variables of the study are the relative social power and distance between interlocutors, gender and the types of griping. The study also examines the effect of computer-mediated communication (CMC) on the categories of responses to griping. 720 responses to an eighteen-situation Discourse Completion Task by 40 CCA speakers along with 95 responses to 40 Facebook griping posts were submitted to qualitative and quantitative analyses. The findings of the study revealed that CCA speakers generate new categories of responses which reflect their cultural background. They watch politeness and observe social distance and power and their responses are associated with the different types of griping while there is no significant relation between gender and their responses. CCA speakers observe the face of the addressee when trying to close a conversation. Their religious background as well as satirical attitude shadow their responses. Moreover, the responses to Facebook griping posts marked the absence of some categories of responses to griping, which can be attributed to the nature of computer-mediated communication.